DELIVERY
Next Day Tracked*
- UK Orders Over £150
- 1 Working Day
- Delivery is Mon-Fri
FREE
Standard
- 3-5 Working Days
- Delivery is Mon-Sat
£1.19
RM 24
- 1-2 Working Days
- Delivery is Mon-Sat
£1.49
RM Tracked 24
- 1-2 Working Days
- Delivery is Mon-Sat
£2.99
Next Day Tracked*
- 1 Working Day
- Delivery is Mon-Fri
£6.99
Saturday Tracked
- Delivery is Saturday
£8.99
International Tracked
- Aim 3-7 Working Days
- Delivery is Mon-Fri
from £9.99
* The following destinations are considered a 1-2 working day service: Northern Ireland, Aberdeen, Northern Scottish Highlands, Argyll, Arran, Orkney, Shetland, Dundee and the Channel Islands.
Shipping Countries
Europe – Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland
Rest of the World – Australia, Canada, New Zealand and United States
All orders received before 12nn, Monday to Friday (excluding bank holidays) are dispatched the same day.
Orders received after 12nn Friday, Saturday, Sunday and bank/public holidays are dispatched the following working day.
RETURNS
Dropship
If your customer is not fully satisfied, you may return their order within 14 days of purchase for a refund in the form of Funds credit value, less delivery charges, but including VAT.
For a hassle free return, please follow these steps:
✓ Complete Returns Form.
✓ Print DQT Trade Return Request confirmation email and enclose within your return parcel.
✓ You can only return item(s) within 14 days of purchase. Items received not within the validity period will be returned to the sender, at their own cost.
✓ Please ensure the item(s) is returned in new and unworn condition, with all original packaging and tags.
✓ We aim to process returns within 2 working days of receiving the returned order at our warehouse.
✓ We recommend using an insured delivery service and retaining proof of postage. DQT can’t be held responsible for loss or damage to your parcel by the carrier.
Wholesale
Returns are not permitted for wholesale orders.