DELIVERY

* The following destinations are considered a 1-2 working day service: Northern Ireland, Aberdeen, Northern Scottish Highlands, Argyll, Arran, Orkney, Shetland, Dundee and the Channel Islands.

Shipping Countries

Europe – Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland

Rest of the World – Australia, Canada, New Zealand and United States

All orders received before 12nn, Monday to Friday (excluding bank holidays) are dispatched the same day.

Orders received after 12nn Friday, Saturday, Sunday and bank/public holidays are dispatched the following working day.

RETURNS

You may return their order within 14 days of purchase for a refund in the form of funds credit, less delivery charges and a 20% restocking charge.

Please follow these steps:

✓ Complete Returns Form.
✓ Print the DQT Trade Return Request confirmation email and enclose within your return parcel.
✓ You may return their order within 14 days of purchase for a refund in the form of funds credit, less delivery charges and a 20% restocking charge.
✓ Please ensure the item(s) is returned in new and unworn condition, with all original packaging and tags. Failure to do so will result in a rejection of your return or additional restocking charges.
✓ You are liable for return shipping costs except when DQT is at fault.
✓ We recommend using an insured delivery service and retaining proof of postage. DQT can’t be held responsible for loss or damage to your parcel by the carrier.
✓ We aim to process returns within 5 working days of receiving the returned order at our warehouse.