RETURNS FORM

If you are not fully satisfied, you may return your order within 14 days of the purchase date by FULLY COMPLETING the form below

Note: For issues regarding a damaged/missing/incorrect item, do not complete this form and contact us. We will solve the issue immediately.

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    For your return to be accepted, please follow these steps:

    • You can request a return within 14 days of purchase.

    • Certain products such as swatches are made to order items and are non-returnable.

    • This Returns Form must be completed.

    • Print DQT Trade Return Request confirmation email and enclose within your return parcel.

    • Products must be returned presentable, in new and unworn condition, with all original packaging and tags.

    • DQT can't be held responsible for delay, loss or damage to your returned package by the carrier. Please retain proof of postage.

    • You are liable for return shipping costs except when DQT is at fault.

    • Failure to follow our return's policy will result in your return being rejected or subject to a reduced refund in a form of Funds credit.